Frequently Asked Questions

Simple, beautiful shops for pretty much anything.

Digital Store Builder gives you the ability to create your online shop website in minutes, upload products, connect payment gateways, use custom domain or subdomain with a beautiful storefront design. It also comes with inbuilt Mobile App (PWA)

Am I allowed to use any payment gateway I want under plan?

Absolutely Yes! digitalstore has more than 22 payment gateways you can choose from. Pick anyone you want or select multiple. It is all free to use. Also you can sell on whatsapp directly without need for any payment gateway

Can you help me design my online store and how much will this cost me?

Absolutely Yes! we can help you design your online store website and it is free of charge as long as you have paid for a plan.

Can i change my website theme anytime i want even if am using Basic plan?

Yes! This is absolutely allowed. You may change your website theme anytime irrespective of your plan

How do i make payment for plan?

You can pay using any of the available payment gateways. At the moment we receive your payment via flutterwave payment gateway or bank transfer. Digital Store Builder is powered by His Majesty Software Ltd

Can i sell in any currency?

Absolutely Yes! our platform supports every currency and also RTL. You can also use the payment gateway of your country

What are your bandwidth fees and limits?

None. We do not limit the bandwidth and all our plans have unlimited bandwidth and free hosting

Do I need a web host?

Digital store builder includes secure, free ecommerce hosting on all plans for free with FREE SSL

What type of Mobile App do you offer?

PWA

Can I connect my own domain name?

Yes. You can connect your unique domain name to your digitalstore account anytime irrespective of plan selected

Can I start selling online without connecting my personal domain?

Yes. You can start selling online directly after setting up your digital store builder account. Add products in your catalog and start selling online

Is it possible to switch plan from one plan to another?

Yes. This is allowed; you only need to pay the difference

Can I see how the store looks like? Is there any sample?

Yes.

Design for me, what will I need to provide?

First requirement is to make payment for a particular plan either via flutterwave or bank transfer; then supply us the following

1. Your name and phone number

2. Your store name or business name

3. Product images, description and prices

4. Logo (optional)

I don't have payment gateway. What should I do?

You can actually accept offline payment or directly customers to your whatsapp to discuss mode of payments. Similarly you can accept bank transfer. All these are possible with digitalstore